122 - The magic of customer care with Kristina Outland

Kristina Outland comes on the show to discuss an often overlooked part of our jobs, customer service. How do you help calm nervous clients, or give your best to clients waiting in line? How do we develop lasting business relationships and connect with our clients, even on our busiest days? Lets talk it over.

Listen for free on itunes, spotify, and everywhere you get podcasts. You can also stream and download at: https://pinecast.com/listen/efab5e90-6b2c-4c5e-acce-3d4cb3c78c9a.mp3.

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If you want to listen to the playlist we reference in the show get it at: https://open.spotify.com/playlist/4cBxMvOHC6Ct7gL0CfuZDn?si=nAk8V8sOSmek9jJeoYV-8A